Privacy Policy

McGlothin Enterprises LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how your information is collected and used.

1. Information We Collect

We may collect the following categories of personal information when you interact with our website, services, or systems:

• Name
• Email address
• Phone number
• Business information
• Inquiry and service details
• IP address
• Browser and device information
• Cookies and website usage information

2. How We Use Your Information

We use your information to:

• Respond to inquiries and support requests
• Provide requested services and automation solutions
• Schedule appointments and send booking confirmations
• Onboard and administer client accounts
• Deliver customer support and service notifications
• Operate CRM and automation functions
• Send communications for which the user has provided appropriate consent
• Improve system performance and user experience

3. SMS Messaging & Consent

SMS consent is optional and is not a condition of purchasing goods or services. Users may choose to opt in to SMS communications from McGlothin Enterprises LLC through an optional, unchecked consent checkbox presented on applicable forms.

Users who affirmatively opt in may receive messages such as:

• Inquiry follow-ups
• Appointment reminders and confirmations
• Requested-service communications
• Onboarding and account/service updates
• Customer support
• Promotional communications (where separately consented to)

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

We do not send unsolicited marketing spam.

4. Mobile Information and SMS Consent — No Sharing

5. Information Sharing

We do NOT sell or rent your personal information.

Necessary service providers (such as CRM, telecommunications, or messaging infrastructure providers) may process your information solely to provide services on behalf of McGlothin Enterprises LLC. Such processing is subject to appropriate data protection obligations and does not include the right to use your information for their own marketing purposes.

We may also share information when required to comply with legal or regulatory obligations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to understand website usage, improve functionality, remember preferences, and analyze site performance. Users may control cookies through their browser settings.

Some features of the website may not function properly if cookies are disabled.

7. Data Security

We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, or disclosure.

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Maintain records
• Comply with legal obligations

9. Your Rights

You may:

• Request access to your personal information
• Request correction or deletion of applicable personal information
• Withdraw communication consent at any time
• Update your communication preferences
• Unsubscribe or opt out of communications

To exercise any of these rights, please contact us using the information below.

10. Third-Party Services

Our systems may integrate with third-party tools (e.g., CRM platforms, payment processors, messaging services). These providers may have their own privacy policies governing their use of your data. Such providers are permitted to process your information only as necessary to deliver services on our behalf and are not permitted to use your information for their own marketing purposes.

11. Contact Information

12. Updates

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of any changes.